Frequently Asked Questions

Have a question? Please check our knowledgebase first.

1 .  How to register?

Login to www.csbnmatrimony.info
You can choose to register either as a free member or as a paid member.

Free registration
Provide name, gender, e-mail ID, phone number and password to secure your account. Click Register Now. You will be directed to a page where you need to verify your phone number (with the OTP sent to your mobile number) and email ID (verification code emailed to your ID).

After successful verification, your profile will be automatically created and you shall be given a 'Matrimony ID' generated for future references. Complete your profile

Paid registration
Complete the setps given above for Free Registration. Click Upgrade Now link from the menu and choose your package.

2 .  What is OTP & EMAIL Verification ?

Catholicasabha Matrimony is committed to display profiles of 100% verified mobile numbers & email. So, unless you verify your mobile number and email ID, you cannot use our service. The verification process is done free of cost. Only paid members can view your mobile number and you will also get to know the members who have viewed your mobile number.

1 .  How do I create a complete profile?

First Option
On successful login you will be directed to your dashboard. On left hand side of the screen you will find your profile photo. On top-right corner of your profile pic you can will see a pencil icon. Click on the icon and you will be directed to the page where you can edit your entire profile.

Second Option
On top right corner of your account you will see your icon sized profile pic. Click on the pic and you will find the link to Edit Profile.

2 .  What should I enter in the About Me field?

Your profile description is where you reveal yourself - your personality, your likes and dislikes, your educational and family background, career and personal interests, and expectations about your partner. Try to give a clear self-description and a complete picture of what you expect. A good description will always fetch instant responses. Look at the sample profiles below, which are clear, brief and have all the important details in a well-organised manner.

For example:
My ideal partner will be someone who is intelligent, caring, broad-minded and has a good sense of humour. I believe that love, trust, understanding and commitment are the four pillars of any relation and this is what I am looking for in my partner.

3 .  What are the DO's and DON'Ts while creating a profile?

Do's
* Your personality (what kind of a person you are, your likes and dislikes).
* Your educational and professional background including your achievements.
* Your family (how many members, family values - conservative or modern).
* Your career plans.
* Your expectations from your soul mate.
* Add a recent photograph to improve chances of getting responses.
* Our repeated suggestion: Profiles with photos have 10 times better chances of getting proposals.

Don'ts
* Please do not give a lengthy description. Try to keep your description short and complete and do not get into the minutest details.
* Please do not try to display your contact details in your profile, except in the space provided for contact details.
* Do not include content that is vulgar or racist.
* Also see our terms of use/service agreement for more details of what type of content is prohibited.

Not conforming to any of the above can lead to your profile being rejected.

1 .  What is Basic Search?

Basic search enables search of profiles through age,height, parish, name, and financial status.

2 .  What is Advanced Search?

This is a detailed search and will give you better results. Options on mother tongue, physical status, location, and lifestyle besides age, height, marital status, regional sites, citizenship, country living in,education etc will be displayed.

3 .  Search by Profile ID

Enter the Matrimony ID of the member whose profile you would like to see. Click on Search.

1 .  What is Send Interest?

'Send Interest' is an exclusive feature that enables you to send automated messages to members absolutely FREE and let them know that you are interested in them.

2 .  How will I know if a member has accepted/declined my interest?

You will be notified via e-mail when a member accepts/declines your interest. You can also login to your account and visit the 'Interests ' page to know how many members have accepted/declined your interest.

3 .  Will my contact information be revealed to the member I have expressed my interest in?

No. Only an automated message expressing your interest will be sent to the member without revealing your contact information.

4 .  Call / Send SMS

Only paid members can view the verified mobile number of other members and call them. Alternatively, they can also send an SMS. Only one SMS can be sent per member.